Mentor

• Multiple positions available across Townsville
• Exciting new roles created due to business growth
• Join a growing team with opportunities to up-skill and advance your career

About Us:

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About The Role:

Exciting New Opportunities Due to Business Growth – Join Our Expanding Workforce Australia Team!

As a result of continued growth and increasing demand for our services, we’re thrilled to offer new opportunities for passionate and dynamic Mentors to join our Townsville team.

This is your chance to be part of a growing organisation that’s making real impact—supporting individuals on their journey to sustainable employment and brighter futures. As a Mentor, you’ll play a key role in shaping personalised strategies that ignite possibility and lead to lasting success.

Unlock Potential as a Mentor:

As a Mentor, you'll be at the heart of empowering individuals to reach their career goals. You'll create innovative plans, offer top-notch training, and provide crucial support to guide customers toward their dream jobs. Your role will be instrumental in transforming lives by identifying growth opportunities, enhancing skills, and connecting clients with essential community resources.

What You'll Do:

• Build Strong Connections: Forge meaningful relationships with customers, delivering expert career guidance that paves the way for sustainable employment.
• Inspire and Motivate: Energise and engage clients throughout their employment journey, helping them navigate each stage with confidence.
• Drive Success: Provide impactful mentoring to ensure exceptional employment outcomes.
• Create Action Plans: Identify personal goals and barriers to develop tailored work/life strategies.
• Maintain Excellence: Keep precise records in ESS/WAOP and Job Ready, ensuring compliance with all policies.
• Boost Performance: Contribute to team success by managing expenditures effectively and supporting financial performance.
• Stay Ahead: Keep up with evolving guidelines and best practices to maintain top-notch service delivery.

 What We’re Looking For:

• Relationship Builder: You excel at quickly establishing rapport and building lasting connections.
• Go-Getter: Thrive in a high-energy, target-driven environment with the ability to work independently and as part of a team.
• Resilient & Positive: Maintain a can-do attitude even in challenging situations.
• Collaborative Spirit: Work seamlessly with others while also thriving on independent tasks.
• Quality Champion: Dedicated to continuous improvement and delivering exceptional service.
• Communicator Extraordinaire: Possess stellar oral and written communication skills, tailored to diverse audiences.
• Time Master: Efficiently manage your time and priorities to meet deadlines and achieve KPIs.

Benefits and Perks

• Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships through Fitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

Community Solutions Group is part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.