Full-time permanent position in TownsvilleIncrease your take-home pay with Salary PackagingJoin a supportive team with opportunity to up-skill and growAbout UsCommunity Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.About the role We’re currently on the lookout for a Field Officer to join our passionate and community-minded Apprenticeship and Traineeship team.In this role, you’ll support and guide apprentices and trainees through every stage of their journey—from their first day on the job to successful completion of their training. You’ll also partner closely with host employers to ensure each placement adds real value and leads to long-term success for everyone involved.You’ll be on the road regularly, meeting face-to-face with host businesses, apprentices and trainees—so if you’re someone who thrives on connection, loves variety, and enjoys helping others succeed, we’d love to hear from you.Other duties will include:Building and managing a caseload of apprentices and traineesSupporting host employers with recruitment, onboarding and performance managementProviding high-quality mentoring and support to apprentices and trainees - especially during probation periodsConducting workplace visits, WHS inductions and safety checksLiaising with RTOs and monitoring training plans to ensure progress and complianceIdentifying new host employers and opportunities for placementsDeveloping our presence and brand in the community by selling our GTO servicesManaging documentation including contracts, agreements, and employment recordsAbout YouWe’re looking for someone who is:A confident communicator, equally comfortable speaking with apprentices and CEOsHighly organised, with great time management and attention to detailSkilled at building strong, positive relationships with stakeholdersAble to adapt and think on their feet in a fast-paced, people-focused environmentSelf-motivated, proactive, and committed to making a differenceBonus points if you have experience in Group Training, employment services, labour hire, trades, sales, or recruitment—but it’s not essential.What You’ll Bring:A business mindset and customer-focused approachThe ability to balance compliance with care and compassionStrong administrative and IT skills (we’ll show you our systems)A genuine passion for helping others succeedA collaborative spirit and a great sense of humourAdditional requirements:A current and valid Driver’s LicenceThe right to work in Australia (citizen, PR or unrestricted visa)A current Working with Children Check / Blue Card (or willingness to obtain)Willingness to undergo a Police Check (Fit2Work)Benefits and PerksSalary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expensesFully maintained vehicleDiscounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey NormanDiscounted family gym memberships through Fitness PassportSupportive induction and learning opportunities6 week’s paid parental leave for primary carerFree coaching and counselling through our Employee Assistance ProgramReward and Recognition Program Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!  Community Solutions Group is part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality. Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.  AUD Townsville 4810