Support Coordinator

• Full-time permanent position in Rockhampton
• Bring your passion for people to a purpose-driven role
• Support NDIS participants build independence and reach their goals

About Us

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

Ready to Make a Bigger Impact?

Use your people skills, problem-solving mindset and passion for helping others to guide NDIS participants toward more independent lives.

About the Role

We’re looking for someone who’s motivated, organised and ready to step into a meaningful role as an NDIS Support Coordinator.

Maybe you’ve worked in the disability, health, or community sector. Maybe you’ve supported people through complex systems. If you’re confident working with people, juggling priorities and navigating services, we’ll support you to build the rest.

In this role, you’ll work closely with NDIS participants to understand their needs and goals, connect them with the right services and break down barriers.

What you’ll do:

• Build strong relationships with participants, their families and support providers
• Help people understand and use their NDIS plans
• Coordinate supports and negotiate service options
• Travel locally to meet with participants face-to-face
• Balance your time between meaningful participant work and meeting targets
• Take a big-picture approach to capacity building and problem solving

What You’ll Bring

• Experience in disability, community services, mental health, or similar
• Strong administration and organisational skills
• Confidence working with digital tools and systems, particularly Excel
• The ability to build rapport, communicate clearly and support people from all walks of life
• A proactive, flexible mindset and the drive to learn
• A business mindset and customer service focus
• An understanding of the NDIS

Benefits and Perks

• Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships through Fitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

Community Solutions Group is part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.