Permanent full-time opportunity based in our Bokarina office overlooking the beautiful Lake Kawana!$60,000 - $67,000 per year + Super + Salary Packaging BenefitsSplit your time between home and the office for better life-work balanceMore about what we can offer you!Enjoy Salary Packaging Benefits and package up to $15,900 per year tax free. Less tax = more take home pay for you!In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holidays etc.)Opportunities to upskill, develop and progress within the organisationCorporate Health Insurance plans and discounts with our corporate partnersAn Employee Assistance Program - a free and confidential counselling service available to staff and their family membersPaid parental leave and salary continuanceReward and Recognition ProgramFree flu vaccinations and Gym Membership DiscountsAbout usCommunity Solutions Group is a national organisation making a difference in people's lives, supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland, Victoria and South Australia. Community Solutions are part of Endeavour Foundation, one of Australia’s largest employers of people living with disability; so being inclusive and diverse is not just an aspiration – it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.About the RoleAs Community Solutions continues to grow, we now have an opportunity available for a full-time Administrator (Business Services) to join our team. Reporting to the Business Lead (NDIS & Community), this role will provide administration support and customer service to our NDIS clients.Other key duties will include:Providing a friendly and positive welcome to our NDIS clients and other stakeholders over the phone, offering support and information as requestedMaintaining client spreadsheets recording caseload volumes and other service data ensuring all data is accurate and up to datePreparing and completing NDIS Onboarding Documents for our Support Coordination and Behavioural Support teamsMailbox management; responding to and redirecting emails as appropriateMonitoring and follow up all outstanding onboarding documents and providing assistance to clients on completing these, if neededWhat you will bring to the role:You are a confident communicator and a true people personExperience working in a busy administration role Extensive administration experience, data entry skills compliance capabilities and IT skills - particularly with Excel and OutlookExcellent time management, attention to detail and prioritisation skillsSome NDIS knowledge would be amazing but not essential; we will get you up to speed on all things NDIS!Additional requirements:Right to Work in Australia i.e. Australian/NZ Citizen, Permanent Resident or visa with Permanent Work Rights - excludes visas with Temporary Work RightsA current Blue Card (Working with Children Check) and NDIS Worker's Screening Check Card, or the willingness to gain these clearances if successful. We will reimburse you the cost of these checks on commencing.Willingness to undertake a specific "Fit2Work" Police CheckHow can you join Community Solutions Group?You can register your interest by simply click on 'Apply' below; we look forward to hearing from you!We are an Equal Opportunity Employer and encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islanders and people with disabilities."We are a Circle Back Initiative Employer, and we commit to respond to every applicant" AUD Sunshine Coast 4558