Permanent full-time position based in RockhamptonOpportunity to use your administration skills to help make a difference to the lives of those living with disabilitiesEnjoy Salary Packaging Benefits; pay less tax and increase your take home payWho We Are: Community Solutions Group makes a difference in people’s lives supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland and Victoria.Community Solutions Group are part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! What can we offer you?An attractive remuneration package, including Salary Packaging, package up to $15,900 per year tax freeIn addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)Corporate Health Insurance plans and discounts with our corporate partnersAn Employee Assistance Program - a free and confidential counselling service available to staff and their family membersEncouraged and supported ongoing professional development and diverse career opportunitiesReward and Recognition ProgramGym Membership DiscountsAbout the Role:Community Solutions are proud to deliver the Disability Employment Services (DES) program in Rockhampton. We are here to create tailored plans unique to each individual, helping them to gain employment skills and work experience with the end goal of assisting them to find meaningful, long-term employment. Our customers are at the heart of everything that we do; and that is where you come in!As our Customer Experience Coordinator, you will provide administrative support to our wider team and the first point of contact for our clients. You will play an important part in spreading the word of the DES program and the benefits of disability employment assisting with direct promotion, business development and event coordination. Key duties will include:Providing daily client update reports our to Recruitment Partner team Booking in client appointments and sending calendar remindersRunning various system reports and adding client notes to the systemKeeping across client documentation and appointmentsMaking calls to clients and referral partners to talk them through DES and our services or to follow up on potential new clientsGetting involved in event and meeting coordination when neededEnsuring WH&S documentation, stationery and First Aid kits are all up to date What will you bring to the role?Strong administration and organisation skills - running reports, mailbox and calendar management, booking client appointments, logging notes, preparing invoices and organising client welcome packsExperience using Word, Outlook and Excel and other IT systemsYou are comfortable managing up as you will be keeping our team on track with their administration tasksSome experience in event coordination would be great but not essentialExcellent customer service and interpersonal skills; you are a true people personAbility to engage with community stakeholders and promote our servicesYou enjoy working autonomously and as part of a team, the best of both worldsAdditional requirements:Right to Work in Australia i.e., Australian/NZ Citizen, Permanent Resident or Visa with permission to work - excludes visas with Temporary Work RightsA current Blue Card (Working with Children Check) If you need to apply for a Blue Card and you are successful in securing the role, we will reimburse you the cost of the check on commencementA current and valid Driver’s Licence and ability to undertake a "Fit2Work" Police CheckHow can you join Community Solutions Group?You can register your interest by simply click on 'Apply' below; we look forward to hearing from you!We are an Equal Opportunity Employer and encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islanders and people with disabilities."We are a Circle Back Initiative Employer, and we commit to respond to every applicant" AUD Rockhampton 4700