In Work Mentor - Townsville

• Full-time permanent position in the Townsville
• Increase your take-home pay with Salary Packaging
• Join a supportive team with opportunity to up-skill and grow

About Us

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.

About the role

As our In Work Mentor, you will provide ongoing support to our customers and employers within our various employment services programs to ensure sustainable employment and outcomes are realised.

This role devises interventions and solutions to work with the customers and employers to improve prospects of maintaining sustainable employment, whilst also working with employers to appropriately plan and develop their workforce to create future employment opportunities and to improve overall staff retention.

What will you bring to the role?

• A solid understanding of people-centred case management principles including barrier management as well as a detailed understanding of the principles of workforce planning
• Experience creating customised employment opportunities and diversity programs
• Strong relationship building and negotiation skills
• The ability to balance empathy with the drive to work in a fast paced, target driven environment
• You are a true people person and enjoy meeting and building relationships with people from all walks of life
• Strong administrative, compliance capabilities and IT skills

Additional requirements:

• Right to Work in Australia i.e., Australian/NZ Citizen, Permanent Resident or Visa with permission to work - excludes visas with Temporary Work Rights
• A current Blue Card (Working with Children Check) or the willingness to gain if successful. We will reimburse you the cost on commencement.
• A current and valid Driver’s Licence 
• Willingness to undertake a "Fit2Work" Police Check

Benefits and Perks

• Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses.
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs.
• Discounts on Corporate Private Health Insurances, Select Kia Vehicles, and appliances.
• Supportive Induction and Learning Opportunities
• Employee Assistance Program.
• Reward and Recognition Program.

Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today! 

Community Solutions Group is part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.